F.A.Q.s

ARE YOUR STORES OPEN?

While our phone lines are now open for phone orders and free delivery our stores remain closed to on-site customer. We will RE-OPEN our stores for business on Monday, MAY 18th. However, both a Call & Collect and a Free Delivery Service will be available for your convenience.

HOW DO I PLACE AN ORDER?

You can place an order by calling your local store.

Cork Centre Park Road (021) 432 0200
Cork Bachelor’s Quay (021) 427 5781
Raheen, Limerick (061) 544 350
Tralee (066) 719 0990
Galway (091) 380 640
Athlone (090) 644 4900
Dublin (01) 216 5055
Kilkenny (056) 776 3393

WILL I BE ABLE TO SPEAK TO A MEMBER OF YOUR TEAM STRAIGHT AWAY OR WILL I BE WAITING FOR A CALL BACK?

Our phone lines are open and our teams are available to confirm your order once you call. However, we may not be able to answer every call. If our phone lines are busy you will be able to leave your name and number with us and we will get back to you as quickly as possible.

CAN I COLLECT MY ORDER FROM YOUR STORE RATHER THAN WAITING FOR A DELIVERY?

For now, we cannot offer a collections service. However, this will change from the 18th of May when our stores will re-open to the public. Access will be limited to a maxim number of customers in store at any one time. We recommend calling in advance and placing an order for collection to save time.

WILL I BE ABLE TO BROWSE THE PRODUCTS IN YOUR STORE ONCE YOU RE-OPEN?

Unfortunately, customers will not be able to browse our products in store. Customers will be assisted by a member of our team at the till who will discuss what products you need and collect these items for you from the shop floor.