Who we are About Us

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Humble Beginings

Since opening our first store in 1977 we’ve held our focus on providing you, our Customer, with exceptional customer service, expertise and the widest quality range of products & services as being the key to winning your loyalty. This day-to-day approach is captured in our tagline “We Care More, We Know More and We Have More”.

Having gained 10 years’ experience in the paint industry Pat McDonnell sensed an opportunity – one founded on simply providing the highest possible level of service to all Customers.  In 1977 Pat & Cora McDonnell opened their first store in Grattan St in the heart of Cork.  After a short while it was obvious that more space was required and a move to Bachelors Quay wasn’t long in coming.  This Bachelors Quay store is still here today, even with some of the original staff from the 70’s & early 80’s.

 

Your Friendly Paint & Décor Retail Stores

After successfully establishing the business the timing was right for it to grow as it approached the new millennium. A second store followed in Cork in 1997 on Centre Park Road in the Marina near Páirc Uí Chaoimh and then the company grew with new stores being added in Kilkenny (2000), Tralee (2001), Athlone (2003), Galway (2005), and Nutgrove, Rathfarnham in Dublin (2013). The last to open was in Raheen, Limerick (2018). Pat McDonnell Paints currently employs 120 staff across its eight Paint and Décor Stores.

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Our People

Customers are at the heart of our business.

This means we always hire the best employees so that we are able to provide the best service to you, our Customer. All of our employees focus their efforts on providing you with exceptional customer serviceexpertise and the widest quality range of products & innovative services.

We feel this is the key to winning your loyalty. We’ve captured this approach in our tagline “We Care More. We Know More. We Have More." Our employees aren’t just expert and creative, they’re loyal too; indeed some of our team members have been with us for over forty years! That’s a display of commitment and an endorsement of how enjoyable our staff find it to work at Pat McDonnell Paints.

We have always been focused on both serving and inspiring each Customer. This is why we choose a mix of people for our stores, people who are hard-working, expert, creative and experienced; employees who are proud to work here and who are invested in Pat McDonnell Paints and what it stands for. Importantly they are dedicated to helping you with your decorating projects, small or large’ 

We’re committed to our employees too and provide on-going training and mentoring. Because we want to ensure that they are working in an environment where they feel they truly ‘belong’ they are encouraged to love our brand and to be committed to both its legacy and its future.

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Colour Matters

Because we love of colour, we’ve continued to provide the widest range of colours and finishes available #WeHaveMore. We offer all the leading paint brands including Ralston Paints, which are exclusive to Pat McDonnell Paints stores nationwide. We also appreciate the need to offer cutting-edge and unique services to meet Customer needs the length and breadth of the country.

We have an unrivalled selection of wallpapers and decorating accessories along with a Free In-store Colour Consultancy service and a Free Delivery service to your home or your place of work, which Customers find extremely convenient.

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We Care More, We Know More, We Have More.

It’s not just about exceptional Customer Service or Expertise we know its important as the company develops and grows that we add innovative brands in paint, woodcare, accessories and woodcare seeks to ensure the best product mix and brands are on offer at all times. We stock over 33,000 items.

The Irish paint market and the Irish interiors market have changed considerably in recent years as people are demanding more. We like that. It drives us to ensure that we have the necessary services, brands and expertise to meet all of your needs.

If you have any questions “About Us” do drop us an email at any time to info@mcdonnellpaints.ie or simply ask a member of staff in any of our stores. We’re always glad to help!

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