Our Price Promise
Terms & Conditions:
Here at Pat McDonnell Paints we are all about pleasing you, our customer. We aim to provide the highest level of customer care possible. When it comes to pricing we believe in total integrity. Therefore, if you find another authorised paint supplier offering a lower price for the same individual product, sold with the same service conditions, we are happy to lower our price to match.
There are just a few conditions:
- The product in question is identical – in brand, in quality, in colour etc.
- The product in question is in stock at the other authorised paint supplier and also in stock at one of our stores
- Our Price Promise will apply retrospectively if required, up to seven days after your purchase date
- We’ll match on a case by case basis the total price for a bundle of products if the price of the bundle is publicly available to all customers and the products in the authorised competitor’s bundle are identical to products we sell, including any free items.
- The alternative authorised paint supplier must be located within 40 kms (25 miles) of a Pat McDonnell Paint store
- Customers who avail of the Pat McDonnell Price Promise are still entitled to avail of our free delivery service to their home or workplace
While we will attempt to deliver our Price Promise there are a number of exceptions where it will not apply.
- Where the other authorised paint supplier is in receivership or in the process of being wound down or selling ‘clearance items’
- Where the other authorised paint supplier does not have a physical presence i.e. is online or mail order only
- If the price is calculated on a single product where the offer or promotion from the other authorised paint supplier is based on a multiple purchase (e.g. 3 for 2, buy one get one free, buy one get one half price, multi-buy etc.)
- The Price Promise does not apply to credit sales or other paint retailers i.e. offer applies to end users only
- Price Promise cannot be used in conjunction with any other Pat McDonnell promotion, discount or coupons
Pat McDonnell Paints reserve the right to review and alter this policy at any time. The decision of Pat McDonnell Paints is final.